Privacy Policy
Last updated: March 2026
At Fennec Press ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website and purchase our products.
1. Information We Collect
- Email address: Collected during account creation or checkout for order fulfillment and communication.
- Name: Collected during checkout for order records.
- Payment information: All payment processing is handled by Stripe. We never see, store, or have access to your credit card details or full payment information.
2. How We Use Your Information
- Order fulfillment: To process your purchase and deliver your digital products.
- Product delivery: To provide access to purchased templates and future updates.
- Update notifications: To inform you about updates to products you have purchased.
- Marketing: With your consent, we may send promotional emails. You can opt out at any time by clicking the unsubscribe link in any email or contacting us directly.
3. Third-Party Services
We use the following third-party services to operate our business:
- Stripe: For secure payment processing. Stripe's privacy policy governs how they handle your payment data.
- Supabase: For authentication and data storage.
- Vercel: For website hosting.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
4. Cookies
We use minimal cookies strictly for session management and authentication. We do not use advertising cookies or third-party tracking cookies.
5. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
6. CCPA / GDPR Compliance
We comply with applicable data protection regulations, including the California Consumer Privacy Act (CCPA) and the General Data Protection Regulation (GDPR). If you are a resident of California or the European Economic Area, you have additional rights regarding your personal data. Contact us to exercise these rights.
7. Data Retention
Account data is retained while your account is active. Purchase records are retained for tax and legal compliance purposes. You may request deletion of your account data at any time by contacting us.
8. Changes to This Policy
This policy may be updated from time to time. We will notify you of significant changes by posting a notice on our website. Continued use of our services after changes constitutes acceptance.
9. Contact
For any privacy inquiries, please contact us at hello@fennecpress.com.